Our Process
How a Great Choice Glass Job Works, Start to Finish.
Every building glass job follows the same four stages: call, measure, source and install, start to finish. We'll call you back within 2 hours during business hours. Emergency service is also available evenings and weekends, not just standard hours.
Great Choice Glass has run this same process for 15+ years in Calgary, across 3,000+ jobs.
You Call, Message, or Request a Quote Online.
Every job starts the same way: you reach us by phone or through the online quote form. A straightforward job gets a rough number over the phone, on the spot; anything unusual waits for the on-site visit. The callback itself follows the same 2-hour, business-hours commitment, and we cover emergency calls evenings and weekends too.
From here, if the job needs an on-site assessment, we book a visit. If it's something we can quote on the spot, we'll tell you.
We Measure On-Site and Confirm the Spec.
Our own crew comes to the property, not a subcontractor. We take exact measurements, match the glass to what's actually there, and look over the frame while we're at it. Any frame damage gets flagged on the spot, long before the install date, so there's no surprise once the work gets underway.
We Source and Quote the Right Glass.
Glass is cut to the opening's own measurements, not a standard stock size. Every job gets its own number, confirmed before we place a single order.
Most residential jobs run on glass already in stock. Low-E coatings, tempered panels, obscure patterns and oversized units are the exceptions that have to come from the supplier, and we tell you the extra lead time before the install gets booked.
We Install and Clean Up.
We set the glass, seal it, and check the fit holds weather-tight, clearing away every piece of broken material before we leave. You look over the finished result, and we don't call it done until you're satisfied. The workmanship guarantee covers every job: if the install itself is the problem, we come back and put it right, no charge.
If It's an Emergency.
Broken glass doesn't wait for business hours, and neither do we. Emergency glass repair and board-up is available evenings and weekends, not just the standard Monday-to-Friday window. Commercial emergency board-up gets the same priority. If the damage is to a window specifically, the window glass repair and replacement page covers what to expect for that job in particular.
Questions About the Process.
Yes, for the first, measuring visit, unless you arrange for someone over 18 to let us in.
The install visit is more flexible: unattended access works when the job doesn't require anyone inside the home. We confirm which applies when you book.
We confirm the lead time before anything is scheduled, so you know what to expect before you commit to a date. Specialty and custom sizes take longer to source than something already in stock.
No, the same four stages apply.
Commercial jobs are worth a direct call first: scope, timing and site access vary more than a typical residential job, and that's easier to sort out over the phone than guess at in writing.
Ready to start?
Call or request a quote online, and we'll call you back within 2 hours during business hours. Emergency service is covered evenings and weekends too.
